Operations – The Performance Pro

Category: Operations

Must be doing something right…

Posted on March 31, 2017June 4, 2018 by Bill

You know that you must be doing something right when experts in your field who write books on how to do things right use you as the example!

Mystery Shopping Demystified!

Posted on March 17, 2014April 27, 2015 by Bill

Glorious use of infographic technology

Posted on February 27, 2014April 27, 2015 by Bill

I'm a big fan of using infographics for learning purposes.

I get interviewed by The Training Pro Kaliym Islam about working with Agile

Posted on December 8, 2013April 30, 2015 by Bill

Bill Interview from Kaliym Islam on Vimeo.

Hi! Welcome! I’m Bill and here is a post for you!

Posted on August 1, 2013April 30, 2015 by Bill

For a little while in the mid 1990s, when the irrational exuberance of the pre-popped internet bubble was filling the world with hot air, I was running my consulting business…

First Christmas tree sighting!

Posted on July 25, 2013April 30, 2015 by Bill

Congratulations Macy's, you win! July 25th, 2013, Newport Center Mall, Jersey City

Social Media talk today…

Posted on March 13, 2013April 30, 2015 by Bill

Giving a brief chat on social media to a staff ton of compliance people. Going to introduce them to my buddy Alfred Jones...

You know what this town needs?

Posted on January 25, 2013March 13, 2018 by Bill

I mean, besides a decent haberdashery? A fun and exciting bakery and confectionery shoppe... Sigh...

Remembering Neil Armstrong

Posted on August 27, 2012May 1, 2015 by Bill

Weldon E. Howitt

Posted on November 10, 2011May 1, 2015 by Bill

"Someday statesmen will be wise enough to adjust the problems of the world without calling upon the youth of the land to settle their affairs for them with guns." -…