YAHOO!
As learning leaders, we’re always teaching the rest of the organization how we operate, how we’re […]
Performance Conversations By Design – KPIs for CSRs
“To measure is to know. If you cannot measure it, you cannot improve it.” – Lord […]
What is a Task Analysis?
A task analysis sequences and describes observable, measurable behaviors involved in the performance of a task […]
5 reasons why your CLO should be your CEO’s favorite CXO
1. CLO as COO. All Chief Learning Officers worth their salt have assembled diverse, agile teams […]
Learning Consulting: “The Communication Model” Podcast
A podcast about the Communications Model that can be found on iTunes Podcasts or here. This […]
Learning Consulting: Business Analyst Versus Project Manager Podcast
A Learning Consulting podcast about the differences in the roles of a business analyst and project […]
Must be doing something right…
You know that you must be doing something right when experts in your field who write […]
Corrigan’s ADDIE/Agile Synthesis Model
Some of my collagues in the learning, training and coaching fields have asked me to give presentations […]
Business Analysis 101: What is Required of Requirements?
As the business analyst is responsible for the solution requirements, one must ensure a high quality […]
Business Analysis Techniques
There are a number of generic business techniques that a business analyst will use when facilitating […]