Whose My Pal?
Remember, you may never find yourself being the smartest, or prettiest, or funniest, or most well-connected, […]
Work-Life Harmony Is In, Work-Life Balance Is Out
Did you know… You can add holidays to your calendar in Outlook? The world is shifting […]
Home Office versus Office Office
Dear leader of highly productive teams, Feeling dread about having your staff coming back into […]
How to Wage Chemical Warfare Against Your Employees
How to Wage Chemical Warfare Against Your Employees “What is happiness? It’s a moment before you […]
What is the Net Promoter Score (NPS)?
“Do what you do so well that they will want to see it again and bring […]
Performance Conversations By Design – KPIs for CSRs
“To measure is to know. If you cannot measure it, you cannot improve it.” – Lord […]
Just Snap the Damn Ball!
Do you take stock of how you and your team communicate while having to pivot? Do […]
Learning Conversations By Design – Task Analysis Template
Hello! As instructional designers it is our jobs to solve business issues with learning solutions. Based […]
Learning Conversations By Design – Audience Analysis Template
Hello! As instructional designers it is our jobs to solve business issues with learning solutions. Based […]
Learning Conversations By Design – Product Matrix
Hello! As instructional designers it is our jobs to solve business issues with learning solutions. […]